Thank you for shopping with the Cosmic Media LLC family of brands.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 60 days without giving any reason for doing so, although we may ask for your reason and feedback.
In the case of suspected refund abuse or fraud, we may initiate an investigation, the outcome of which will be at our sole discretion. We may refuse the refund and will turn Your Order information over to the proper authorities, merchant processors, or channel partners to aid in their investigation.
The deadline for canceling an Order is 60 days from the date on which You purchased the Goods.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
For physical goods and products, You will receive instructions via email.
We will reimburse You no later than 14 days from the day on which We receive Your order cancellation notice. For physical goods, We will process your refund within 14 days from Our receipt of the product. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Upon refund, you will immediately lose access to the product in the members’ area, as the product will be returned. To restore access, you will need to purchase the product again.
In order for the Goods to be eligible for a refund, please make sure that:
* The Goods were purchased in the last 60 days
We reserve the right to refuse refunds for any Goods that do not meet the above return conditions in our sole discretion. For digital products, no return of product is expected. We further reserve the right to refuse any refund request if We deem You to be a source of frequent, habitual, excessive, or otherwise abusive or fraudulent requests at our sole discretion.
We understand that sometimes things change, and you may need to cancel your subscription or trial.
Simply reach out to us with your order number, and we'll take care of the cancellation process for you.
Our subscriptions are non-refundable outside of our 60-day Satisfaction Guarantee. However, we want to ensure you have the best experience possible with us, so, If you have any questions or need assistance, simply send us a message, and we'll do everything we can to address your concerns.
If you have any questions about our Returns and Refunds Policy, please contact us:
Copyright 2020-23 Cosmic Media LLC All rights reserved worldwide.
This website and its domain(s) and subdomains(s) are an unregistered mark and certain other registered marks are prerty of Cosmic Media LLC - all other trademarks are the property of their respective owners.
Notice: This document is Copyright © Chip Cooper of the law firm of Jones & Haley, P.C., and licensed for use by the owner of this website under distribution rights granted to FTCGuardian.com. All rights reserved worldwide. No part of this document may be copied, reprinted, reproduced, or transmitted in any form or by any means without the prior written permission of the copyright owner.